Ticketing Guidelines

Our ticketing system allows you to send items nationwide. Which ticket to select and how many to use will depend upon the destination, weight and size of your item. Use the information below as a guide.

Which ticket do I need?

We offer a range of different tickets depending on the destination of your item. Your Service Schedule will help you determine which is the appropriate colour coded ticket(s) for your destination.

The table below lists our standard tickets but other tickets may be available in some areas. Your Service Schedule will have a full list. Alternatively you can contact your
local branch for more information.

Ticket Type	No of Tickets per Book	One Ticket per the Greater of
Local	20	(up to) 25kg or 0.1m³
Shorthaul	20	(up to)15kg or 0.025m³
Longhaul	20	(up to) 5kg or 0.025m³
Inter-island	10	(up to) 5kg or 0.025m³
*Saturday Delivery	20	1 per item (main centres)
Rural Delivery	20	1 per item

*Please see below for more information on Saturday and Rural deliveries.

Signature Request

You can ask for the receiver's name to be taken at the time of delivery. Simply tick the box on the ticket. This service is available at no extra cost. Please note that signatures may not be available for rural deliveries.

How many tickets do I need?

It may be necessary to attach more than one ticket to your item. This will be determined by the destination and the weight or size of your item, whichever is greater*.

Please note that it is not part of our standard service to carry items which exceed our maximum weight (25kg) or volume (0.1m3) measures. If your item is larger than our maximums, please contact your local customer services team.

*Should rural delivery or Saturday delivery be necessary, an "RD" or "Sat Del" ticket is required, these incur additional charges.

Use the table below to determine how many tickets you need.

1. Select the size	2. Select the ticket type	3. Select the weight
1. Select the size	2. Select the ticket type	0-5kg	6-10kg	11-15kg	16-20kg	20-25kg
Up to 0.025m³	Shorthaul / Outer Area	1	1	1	2	2
Up to 0.025m³	Longhaul / Inter-island	1	2	3	4	5
0.025m - 0.05m³	Shorthaul / Outer Area	2	2	2	2	2
0.025m - 0.05m³	Longhaul / Inter-island	2	2	3	4	5
0.05m - 0.075m³	Shorthaul / Outer Area	3	3	3	3	3
0.05m - 0.075m³	Longhaul / Inter-island	3	3	3	4	5
0.075m - 0.1m³	Shorthaul / Outer Area	4	4	4	4	4
0.075m - 0.1m³	Longhaul / Inter-island	4	4	4	4	5
Local items require only one ticket per 0.1m³ or 25kg

How to Calculate Size


Use the following calculation A x B x C = m³	Use the following calculation A x A x C = m³
e.g. 0.3 x 0.3 x 0.5 = 0.045m³	e.g. 0.3 x 0.3 x 0.5 = 0.045m³

Take the measurement of each dimension in centimetres
Calculate size = Length x Width x Height (Max = 0.100m³)
E.g. Length 50cm, Width 30cm, Height 30cm = 0.5 x 0.3 x 0.3 = 0.045m³
If you don't know the weight you can estimate it
Calculating Weight = Length x Width x Height x 200 (Max = 25kgs)
E.g. Length 50cm, Width 30cm, Height 30cm = 0.5 x 0.3 x 0.3 = 0.045 x 200 = 9kgs
From the above table identify your destination and how many tickets should be applied
E.g. If you were sending a 0.045m³ item to a longhaul destination and it weighed 9kg you would need 2 tickets.

Saturday Deliveries

For a Saturday delivery to the main metropolitan areas simply attach a Saturday delivery ticket to your ticketed item and label your item clearly 'Saturday delivery'.

For Saturday delivery outside of the main metropolitan areas please contact Customer Services on 0800 800 841.

The main metropolitan areas are:
Auckland	Invercargill	Rotorua
Blenheim	Levin	Tauranga
Christchurch	Masterton	Timaru
Dunedin	Napier	Wairoa
Feilding	Nelson	Wanganui
Gisborne	New Plymouth	Wellington
Hamilton	North Harbour	Whangarei
Hastings	Palmerston North

Rural Deliveries

New Zealand Couriers delivers to thousands of rural addresses nationwide. To send an item to a rural address simply place a rural ticket on your pack or ticketed item.

Rural tickets can be pre purchased and are available in books of 20. Alternatively we can charge the rural portion to your account on pick up.

Please note: Signatures may not be available for rural addresses. Rural deliveries may take an additional 24hours.